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WordPress Support

New Zealand

We provide complete website support services for Kiwi Businesses.

  • Custom Website Care Plans
  • Average 2-hour Response Time
  • Dedicated WordPress Support Experts

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call centre
Theme Maintenance
Database Management
Administrative Updates
WordPress Core Update
SSL Set Up
Broken Link Fixing
Malware Removal
Contact Form fixing
Payment Gateway Integration

WordPress Support & Maintenance Services We Offer

Our professional services encompass a diverse range of specialised capabilities designed to optimise every aspect of your WordPress website. From front-end and back-end development to technical SEO enhancement, performance optimisation, and tailored e-commerce support, we’ve got you covered.

WordPress Site Development

Whether you’re starting from scratch or adding new features to your existing site, we bring your vision to life with tailored WordPress site development. From custom designs to feature-rich additions, we build with scalability, functionality, and user experience in mind.

WordPress Core Updates

Keeping your WordPress core up to date is crucial for both performance and security. We manage all updates seamlessly, ensuring your site is protected from vulnerabilities and running on the latest technology without interruptions.

Technical SEO Implementation

The foundation of great SEO starts with technical excellence. From fixing crawl errors to optimising metadata, our technical SEO implementation gets your WordPress site search-engine ready, helping it rank better and attract more visitors.

Performance and Speed Optimisation

Page Speed Optimisation

A slow website is a frustrating website. We boost your WordPress site’s performance by optimising page loading speeds, helping you retain users, improve conversions, and climb up the search engine rankings.

WordPress Theme Maintenance

Your website’s design says a lot about your business, and outdated themes can send the wrong message. We’ll keep your WordPress themes updated, optimised, and functioning perfectly—giving your site a modern, professional look and maintaining compatibility with the latest plugins and tools.

WordPress Content Updates

Our WordPress Content Updates service ensures that your site always stays up to date, whether you need to add new pages, update existing content, or regularly refresh your blog. With a focus on accuracy and efficiency, we manage your updates so you can focus on growing your business.

Error Logging and Debugging

Website errors hurt user experience and affect site trust. With our error logging and debugging systems, we identify and resolve issues before they impact your users. Think of it as preventative care for your website.

Cross-Browser Compatibility

Your website should look flawless and work perfectly—no matter the browser. Our cross-browser compatibility service ensures that your site delivers a consistent, seamless experience for users on Chrome, Firefox, Safari, and beyond.

WordPress Administrative Updates

Our WordPress Administrative Updates service covers a wide range of essential tasks, helping you keep your website well-maintained and hassle-free. These include but not limited to, image optimisation, Favicon setup, redirects setup, troubleshoot login issues .etc...

Common WordPress Challenges?

We’ve Got You Covered

Slow Loading Times

We identify bottlenecks and implement techniques to speed up your site, improving user experience and SEO rankings.

Database Optimisation

We clean up and optimise your database to ensure efficient data retrieval and faster query execution.

Image Optimisation

We compress and resize images without sacrificing quality, reducing page load times.

Caching Implementation

We set up and configure caching mechanisms to store frequently accessed data, resulting in faster page loads for returning visitors.

Malware Removal

We identify and eliminate malicious code from your site, restoring its functionality and security.

Vulnerability Patching

We keep your WordPress core, plugins, and themes up-to-date to prevent security breaches.

Firewall Configuration

We implement and manage firewalls to protect your site from unauthorized access and attacks.

Preventing WordPress comment spam

We troubleshoot and resolve conflicts between plugins that can cause errors or unexpected behaviour.

Theme Customisation

We tailor your theme to match your brand and design preferences, ensuring a unique and visually appealing website.

Broken Links & 404 Errors

We identify and fix broken links and 404 errors, improving user experience and SEO.

Cross-Browser Compatibility

We ensure your site looks and functions correctly across all major browsers and devices.

Contact form fixing

We fix contact form issues to ensure proper functionality and reliable email delivery.

Checkout Issues

We diagnose and fix problems with the checkout process, ensuring a smooth and seamless customer experience.

Payment Gateway Integration

We help you set up and integrate secure payment gateways to accept payments on your WooCommerce store.

Shipping & Tax Configuration

We configure shipping and tax settings based on your location and business requirements.

Product & Inventory Management

We assist with managing your product catalog, inventory levels, and product variations

Check Google indexing

We fix site indexation issues to ensure your site is being crawled and indexed properly.

Evaluation and reporting

We evaluate site on-page SEO issues, e.g. URL canonicalisation, title pixel length, description length, sitemap, robots.txt file, and home page image descriptions to identify areas for improvement.

Miscellaneous tasks

Troubleshoot and fix login issues, Install WordPress, Troubleshoot and fix WordPress core file errors, Update WordPress to a new version, Troubleshoot and fix a 500 Internal Server Error, adding a favicon. 

Fix Internal Server Errors

Dealing with the dreaded 500 Internal Server Error? We identify the root cause swiftly and get your website back up and running.

Resolve "This Site is Experiencing Technical Difficulties"

Don’t lose potential visitors due to site errors! We troubleshoot and fix technical difficulties to restore functionality.

Fix Syntax Errors in WordPress

Accidentally break your WordPress site with a code edit? We’ll fix the syntax errors and get you back on track.

Repair Database Connection Errors

We solve "Error Establishing a Database Connection" issues to ensure your site stays accessible to your audience.

404 Errors for WordPress Posts

Ensure every blog and page on your site is clickable and visible without dead ends.

Resolve WordPress Login Issues

Locked out of wp-admin? We help you regain access promptly for total peace of mind.

Email Not Sending in WordPress?

Fix and configure emails to ensure your messages reach inboxes without fail.

Fix 403 Forbidden & Redirect Errors

Got "403 Forbidden" or redirect issues? We’ll pinpoint and solve these access problems.

No matter what problems or issues you are experiencing with your WordPress or WooCommerce site, we have the expertise and experience to help you resolve them quickly and efficiently. Contact us today for a free consultation!

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What Our Customers Are Saying

We measure our success by your satisfaction. Our dedication to delivering unparalleled support and service is evident in the glowing feedback we consistently receive from our clients.

Why We’re the Ideal Choice for Your WordPress Development & Support

100% WordPress Focus

100% WordPress Focus

Our team specialises exclusively in WordPress development, ensuring that your website is built on a robust and versatile platform. We stay up-to-date with the latest WordPress trends and best practices to deliver cutting-edge solutions.

Clear & Fixed Pricing

Clear & Fixed Pricing

We believe in transparency and predictability. Our pricing models are straightforward, with no hidden fees or surprises. You'll know exactly what to expect from the outset, giving you peace of mind throughout the process.

Friendly & Reliable Team

Friendly & Reliable Team

Our team is passionate about creating exceptional WordPress websites and providing outstanding customer service. Based in New Zealand, we're easily accessible and committed to building strong relationships with our clients.

Commitment

Dependable & Adaptable

Your satisfaction is paramount. We're committed to open communication, regular progress updates, and the ability to seamlessly adjust to project modifications.

Project manager

Your Personal Project Guide

Every project is unique. A dedicated project manager will be your point of contact throughout the journey, ensuring a smooth and enjoyable experience.

support

Continued Support

Our partnership doesn't end at project completion. We provide ongoing support and maintenance to ensure your WordPress site remains in peak condition.

Partner with us, and discover the transformative impact a dedicated WordPress team can have on your business.

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We Love to Help.
Seriously.

Still unsure about what you need? We’re here to assist, whether you’re a customer or not. Reach out to us, and we’ll happily have a chat or respond to you as quickly as possible.

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Got Questions?

We are always delighted to assist you; if you cannot locate the information you need, please do not hesitate to get in touch with us!

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How do I get started?

Is this service suitable for beginners?

Will my website experience downtime during updates or migrations?

Can you assist with customisations to my WordPress site?

What logins do I need to provide?